Providing you are still within the refund time period, you can claim a refund on any of our products.
Simply locate your original ClickBank receipt and look for the order number - this is usually a series of 8 letters and numbers.
You will also need either of these 3 items of information:
* The email address which you used to purchase the product
* Last 4 Digits of Credit Card
* PayPal Transaction ID
You will need this information to make your claim.
TO CLAIM YOUR REFUND
If you wish to claim a refund you can do so by contacting clickbanks support system.
They can be contacted by either following the link from within your ClickBank receipt under the heading: CUSTOMER SERVICE
OR
Simply follow the link below:
http://www.clickbank.com/orderDetail.htm?clear=true
To make a claim, make sure you have your ClickBank receipt number handy (this will made up of 8 characters including letters and numbers i.e: XS5HZ26G) your card details or the email address you purchased with to make a claim.
Input the details and then click on the green 'submit' button.
On the next page, click on the left hand graphic of a person and a question mark in a speech bubble which says 'Click Here To Get Support'.
From here you can choose a range of options from the drop down menu entitled 'What problem are you having?'
If the option you need isn't present then click on 'more options' and you are given a choice of more options including refunds.
Tick the 'Refund Request' option and leave a reason if you wish to.
Hope this helps.
Regards
Customer Support